Terms and Conditions

1. Beta Corporation s.r.o. with its registered office in Prague 2, Slavojova 579/9 ZIP Code 12 800, IČ 24188948 (hereinafter referred to as the "Seller") hereby accepts a guarantee for the quality of the goods that the Seller, on the basis of a previous order and/or contract for the supply of goods and/or another similar contract, delivers to the , which placed the said order with the Seller and/or concluded the said contract with the Seller (hereinafter referred to as the "Buyer"). The warranty period is 6 months and always runs from the delivery of the goods to the Buyer.
2. The buyer is obliged to inspect the goods as soon as possible after receiving the goods from the seller. If the Buyer intends to build the goods into the property (e.g. walling up a fire hydrant box), he is always obliged to inspect the goods before such building. If the Buyer further delivers the goods to other customers, he is always obliged to inspect the goods before delivering them to the next customer. If the subject of the Buyer's activity is the inspection of fire extinguishers, in addition to the inspection according to the previous sentence, the Buyer is also obliged, before delivering the goods - fire extinguishers to the next customer, to carry out their inspection prescribed according to the relevant regulations in force in the territory of the country to which the goods are delivered.
3. The Buyer is obliged to complain about obvious defects in the goods to the Seller in writing without undue delay after he discovered the defects or should have discovered them during the inspection or inspection in accordance with Article 2 when using professional care, but no later than 10 days after he took over the goods. The Buyer is obliged to complain about hidden defects in the goods in writing to the Seller without undue delay, but no later than 5 days after he discovered these defects or should have discovered them when using professional care, otherwise this is an unauthorized complaint. Failure to comply with these complaint deadlines results in the termination of the Buyer's claims under the Seller's warranty and the Seller's liability for product defects.
4. The buyer is obliged to make a claim by delivering a claim notice to the seller at his registered office within the deadline according to the previous article, which will include at least the following facts: exact description of the claimed goods (kind, type, production number), exact description of the claimed defect and at the same time, the Buyer will transport the claimed goods to the Seller's headquarters at his own expense within the same period. The written form is preserved even if the complaint notice is delivered by e-mail to the Seller's address: info@betacorporation.eu
5. The Seller will decide on the claim within 3 working days from the date of its proper application by the Buyer in accordance with Article 3, 4. The Seller will handle the justified complaint, including the removal of the defect, within 60 days from the date of its proper application by the Buyer.
6. During transport, storage and other handling of the goods, the Buyer is obliged to follow all the instructions given on the goods or on their packaging. The assembly of the goods is authorized to be carried out only by the Seller or a person who was the Seller or the manufacturer of the goods, if the manufacturer is not the Seller, has been properly trained and has received an appropriate written confirmation of this training or another similar document.
7. The Seller's warranty, nor the Seller's responsibility for defects, does not apply to defects in goods caused by:
a) natural or other external event not caused by the Seller,
b) faulty assembly performed by a person other than that specified in Article 6,
c) using the goods in violation of the operating instructions, unprofessional or unauthorized intervention, improper maintenance, placement in an unsuitable environment or mechanical damage,
d) by changing the applicable legislation and in other cases stipulated by law or this warranty.
8. In the event of a justified complaint, which is covered by the warranty according to this warranty, the Seller will remove the defects of the goods either with a replacement delivery for the defective or missing goods or provide the Buyer with a discount on the purchase price. If the reason for the complaint relates only to a defective or missing part of the goods, the Seller is entitled to eliminate this defect only by supplying a replacement part.
9. In the event of an unauthorized claim, which is not covered by the warranty according to this warranty, the Buyer is obliged to reimburse the Seller for all costs reasonably incurred by the Seller in connection with such an unauthorized claim.
10. The complaint does not have a suspensory effect in relation to the Buyer's obligation to pay the purchase price of the goods, and the Buyer is obliged to pay the Seller the purchase price within the due date even when making a complaint.
11. This warranty form is an integral part of the delivery note confirming the delivery of the goods to the Buyer, and the warranty conditions stated therein apply to the goods delivered to the Buyer according to this delivery note.
12. If the Seller delivers goods to a Buyer who is not an entrepreneur and if this supply of goods is not regulated by the Commercial Code, instead of the warranty and complaint conditions according to this warranty card, the warranty and complaint conditions set forth by the generally binding legal regulations of the state in which the Buyer has customary residence.

Contact information

BETA corporation s.r.o.,
Slavojova 579/9,
Praha 2,
12 800
Czech republic
Tel.: 721 554 641


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